I got an error on the appointment system, what should I do?
Online booking is the most easy way to make an appointment with us. Unfortunately, few travelers might experience some problems with the booking system. So please try the following steps, if you experience an error report in our system:
1. Double check your text entry. Since the most common cause of error in the online booking system is the symbol "#". So if your passport number contain the symbol "#" such as #XXXXXXX, please simply put only the number. If you put any symbol like "#", in any textbox, it will cause error.
2. If your receive the "Error code 400 server call" or "Bad Request Error 400" or something similar, please clear your browser cache. Then try again.
3. If clear cache does not help, try to use different browser. Of if you got the error on Mobile phone booking, try to use PC/Desktop it is much more reliable way to book.
4. Try to book via this link: Alternative simple booking screen